Privacy Policy

This page is general placeholder policy language for a UAE-based food e-commerce website. It has not yet been reviewed or approved by Wahat Al Wadi Foodstuff Trading L.L.C. or a legal advisor, and should be confirmed before the site goes live.

Customer Information

When you place an order, create an account, or contact us, we collect information such as your name, phone number, email address, and delivery address, so we can process your order and communicate with you about it.

Orders

Order details (products, quantities, delivery address, and contact information) are used to fulfil and communicate about your order, and may be shared with our delivery team for that purpose.

Product Availability & Pricing

Product availability and pricing are confirmed at the time of ordering and may change without prior notice. We do not guarantee that every product shown is in stock at all times.

Payment

We do not collect or store payment card details through this website. Where card payment becomes available, it will be processed by a licensed third-party payment gateway under its own security and privacy terms.

Delivery

Delivery address and contact details are used solely to fulfil your order and coordinate delivery across the UAE.

Returns

Where a return, replacement, or order issue is raised, we may retain related order and communication records to resolve the matter.

Website Usage

We may use basic website and browser information (such as pages visited) to help operate and improve this website. We do not sell customer information to third parties.

Your Privacy

We aim to use customer information only for the purposes described above — processing orders, wholesale enquiries, and customer communication. If you have questions about your information, please contact us.

Contact

For questions about this policy, contact Wahat Al Wadi Foodstuff Trading L.L.C. at md.mohamed@wahatalwad.com or +971 4 566 4690.