Shipping & Returns
How delivery and returns work with Wahat Al Wadi Foodstuff Trading L.L.C.
Delivery
Delivery is available across the UAE, for both business and household orders.
Delivery cost may depend on a number of factors, including:
- Emirate
- Area
- Order size
- Order requirements
Delivery fees and timing will be confirmed based on the order and delivery location. We do not display fixed delivery prices, delivery times, or a free-delivery threshold on the website at this stage — our team will confirm these details with you directly for every order.
Returns & Product Issues
Because we supply food products, returns are handled case by case rather than under a generic return policy. If you receive an order with any of the following issues, please contact us as soon as possible:
- Damaged products
- Incorrect products
- Delivery issues
- Product condition concerns
Return or replacement eligibility may depend on the product type and its condition on arrival. Please reach out promptly so our team can review your order and assist you.